Privacy Policy

Last Updated: March 7, 2026

This Privacy Policy describes how TWD DIGITAL TECHNOLOGY ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website, software, and services (collectively, the "Service") located at healfycrm.com.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, request customer support, or otherwise communicate with us.

  • Account Information: Name, email address, phone number, and password.
  • Payment Information: Billing address and payment method details (processed securely by our payment processors like Stripe).
  • Business Data: Information about your business, staff, and clients that you input into the Service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process transactions and send related information, including confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests.

3. Data Sharing

We do not share your personal information with third parties except as described in this policy:

  • Service Providers: We may share data with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., Stripe for payments, SendGrid for emails, Chatwoot for support).
  • Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.

4. Data Retention

We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict use of your data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TWD DIGITAL TECHNOLOGY
Email: help@healfycrm.com
Location: Malaysia

© 2026 TWD DIGITAL TECHNOLOGY. All rights reserved.