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Unified Team Inbox

Manage all customer conversations from WhatsApp, Messenger, Instagram, and web chat in a single, collaborative inbox. Never lose track of a message again.

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Scattered Conversations

Your team jumps between different apps and devices to answer customer messages. Information gets lost, and customers receive inconsistent answers.

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One Central Hub

Bring every conversation into a single interface. Assign chats, leave internal notes, and collaborate effortlessly to provide seamless customer support.

Key Benefits

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Consolidated View

See all messages from all channels in one place, saving time and reducing confusion.

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Team Collaboration

Easily assign conversations to specific team members based on expertise.

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Internal Notes

Leave private comments on conversations to provide context for your colleagues.

How Easy Is It?

1

Connect Channels

Link your company's social media and messaging accounts.

2

Invite Your Team

Add team members and set their roles and permissions.

3

Start Chatting

Manage all incoming messages from the unified dashboard.

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Why We're Different

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See the full customer interaction history alongside the current conversation.

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Collision detection prevents multiple agents from replying to the same message simultaneously.

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Save common replies as templates for faster response times.

Ready to Try Unified Team Inbox?

Start your 7-day free trial today. No credit card required.